Rio Bank newsletter, media and community involvement to keep you up to date on the latest happenings.
Rio News Editions
Rio Bank - Financial Literacy
How Investments in the “Community” are Paying Dividends
As Omar Rodriguez, Senior Executive Vice President for Operations in the McAllen headquarters explains, the bank recognizes that many households in the communities it serves have not been formally exposed to the fundamentals of personal finance. “Our goal is simply to educate the community,” he says.
Financial Literacy For Organizations Program
Rio Bank is committed to helping our community grow. One way to achieve this is to reach the communities where we live, support our local schools and provide much-needed financial education based on real-world experiences.
Rio Bank will be presented with the Leaders in Financial Education (LiFE) Award at the 140th Annual Convention hosted by the Texas Bankers Association. The LiFE Award celebrates and commends member banks for their steadfast dedication and commitment to advancing financial literacy within their communities. Thank you to everyone that has contributed to the success of our financial literacy program!
If Financial Literacy is a good fit for your organization, Rio Bank is now open to any Financial Literacy service requests.
Rio Bank - Rio At Work
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Efficiency Redefined: The Contact Center
In order to properly service its various communities, the bank has made sure to properly invest when it comes to employee interactions with customers, and how quickly they are able to respond to any inquiries received. With the intent of elevating its quality of customer service, the bank created a new department dedicated to handling front-line customer service and external communications: the Contact Center.Omar Rodriguez, Chief Operations Officer, believes customer service is central to everything done at Rio Bank. With 16 locations in the state of Texas, Rodriguez and the bank keep in mind every facet related to the customer experience.
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Rio Bank - Community Involvement
Rio Bank understands that our impact extends far beyond personal boundaries when we collectively invest time, effort, and passion into the betterment of our shared environment.
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Community involvement empowers individuals to become agents of progress, whether through volunteering, participating in local initiatives, or contributing skills and ideas that propel the community forward.
In actively participating in the community, we are able to enrich the social, cultural, and economic fabric, creating a dynamic environment that is adaptable and responsive to the evolving needs of our customers and the community.
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Lone Star Capital Bank, N.A. Enters Into a Definitive Agreement to join Rio Financial Services, Inc.
MCALLEN, TX and San Antonio, TX (February 20, 2025) – Rio Financial Services, Inc. (“RFS”), the parent company of Rio Bank, headquartered in McAllen, Texas, and Lone Star Capital Bank, N.A, (”Lone Star”), headquartered in San Antonio, Texas, today jointly announced the signing of a definitive agreement providing for the merger of Lone Star with and into Rio Bank. Upon the consummation of the merger, Lone Star will become a part of Rio Bank.
“We are excited to be expanding our footprint in the San Antonio and Texas Hill Country,” said Ford Sasser, Chief Executive Officer of RFS and Rio Bank. “Lone Star has offices in San Antonio, Blanco, Johnson City, Dripping Springs and Marble Falls. These are markets we have not been servicing in the past but we look forward to becoming a part of these communities.”
Following the close of the transaction, the combined market presence is expected to total approximately $780 million in loans, approximately $1.2 billion in deposits, and approximately $1.4 billion in total assets, with twenty two full-service branches from Brownsville in the lower Rio Grande Valley to Marble Falls in the Texas Hill Country.
“Our customers and employees will like the idea of merging with another locally owned community bank. Rio Bank shares the same values and culture as Lone Star,” says Danny Buck, President and CEO of Lone Star.
The boards of directors of Rio Bank and Lone Star have unanimously approved the transaction. The transaction is subject to customary closing conditions, including receipt of regulatory approval. Shareholders of Lone Star have already approved the merger.
Donnelly, Penman & Partners acted as financial adviser to Rio Bank, and the law firm of Holland & Knight LLP acted as its legal adviser. Stephens, Inc. acted as financial adviser to Lone Star, and the law firm of Fenimore, Kay, Harrison, LLP acted as its legal adviser.
Rio Bank Announces the Appointment of Annie Turner to the Bank Board of Directors
Annie Uribe Turner has a 40-year career in banking, where she previously managed a diverse team of bankers and oversaw a substantial portfolio of commercial loans and deposits, focusing on helping businesses achieve their financial goals.
Annie is the past Chair of Girl Scouts of Southwest Texas and the North San Antonio Chamber of Commerce. She is a current member of Baylor University's Hankamer School of Business Advisory Board, Trustee of Cibolo Creek Community Church, and a member of the University of Incarnate Word Development Board.
A 2022 alumna of the Masters Leadership Program of Greater San Antonio, Annie has also held leadership roles with several boards including Lead San Antonio, the San Antonio Hispanic Chamber, the San Antonio Women’s Hall of Fame Board, and as a member of the YWCA Wage Equity Advisory Council.
Annie is an inductee in the San Antonio Women’s Hall of Fame and an alumna of Leadership Texas. She has been recognized as one of the “Who’s Who of San Antonio Women” and has been featured in SA Woman magazine as one of San Antonio’s notable “Women in Banking”. She holds a BA in Journalism from Baylor University.
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Rio Bank Expands Footprint with new Banking Center in Alamo Heights
December 4, 2023
San Antonio, TX - Rio Bank, a community bank headquartered in McAllen, Texas, is proud to announce the opening of its first full-service banking center outside of the Rio Grande Valley. The new banking center, located in Alamo Heights, Texas, marks a significant milestone for the bank as it establishes a presence in one of San Antonio’s most vibrant and growing neighborhoods.
“The opening of our Alamo Heights banking center is a testament to our commitment to expanding our reach and serving the communities that matter most to us,” said Brian Humphreys, President of Rio Bank. “Alamo Heights is a thriving community with a strong sense of identity, and we are excited to become a part of its fabric.”
The expansion marks Rio Bank’s 16th banking center with plans for future growth in Central Texas.
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The Alamo Heights banking center will offer a full range of personal and business banking services, including checking and savings accounts, loans, Wealth Management and Private Banking.
The Central Texas team, led by Josh Collins, Executive Vice President and Director of Market Development, consists of talented and experienced bankers ready to provide personalized service to our customers. Collins adds, “Rio Bank has a rich heritage of community, commitment and relationship banking. I am excited to introduce San Antonio and our surrounding communities to Rio Bank, our kind of bank.”
Samantha McKee, Private Banker, and Greg Stouffer, Business Development, are long time San Antonio bankers that understand the needs of community. Antonio Moreno, Commercial Loan Officer, is available to discuss loan requests for the growing community.
Pricilla Tovar-Solis, Banking Center Manager and a Rio Bank employee of 12 years, will manage the day to day needs of our clients that visit our new location. Across Texas they remain committed to being “Your Kind of Bank, Your Kind of Banker!”
The new banking center is located at 5700 Broadway, San Antonio, TX and will be open from 9 a.m. to 5 p.m. - Monday through Friday.
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About Rio Bank
Rio Bank is a community bank based in McAllen, Texas with operations across the Rio Grande Valley and San Antonio. With 16 locations in Central Texas and along the United States/Mexico border, Rio Bank and its nearly 200 bankers serves its customers in their communities. The bank is a leader in commercial lending and has a full range of banking, Trust, Mortgage and other financial services. Rio Bank had $941 million in assets and $485 million in loans as of December 31, 2024. The bank is focused on helping its community grow by adhering to their values of Honesty, Integrity and Quality Service.
Rio Bank Headquarters Building
Rio Bank Building Public Announcement
Rio Bank has been growing steadily over the last Thirty Five years and we are excited to announce our new Rio Bank Corporate Headquarters in McAllen is now open for business. Our 115,000 square foot office building is a Class A Plus facility with tenant space as well as our bank. Rio Bank will occupy the first floor, second floor and the sixth floor.
Location Overview
High visibility location with easy access to all parts of the Rio Grande Valley via Expressway 83. Adjacent to the high-end Newport Landing subdivision and minutes from Historic downtown McAllen and the McAllen Country Club/Country Club Terrace via Jackson Ave and McColl Rd. Additionally, Rio Bank Building is 5 minutes from the McAllen airport. The property is also in close proximity to McAllen Heart Hospital and Rio Grande Regional Hospital, both a part of the McAllen Medical Center.
Property Details
Office Space for Lease ∼ 115,086 SF available ∼ New Class A+ Office Development
- Lease Rate: $24.50 Sf/Yr (NNN)
- Parking Ratio: 3.5/1000, surface
- Number of Floors: 6
- Energy Star Certified
Rio Bank Keeps Your Deposits Secure and Local
Message from CEO and President
March 17, 2023
To the Customers and Communities Rio Bank serves,
There has been a significant amount of discussion this week regarding the soundness of our nation’s banking industry. What happened to Silicon Valley Bank (SVB) in California and to Signature Bank in New York was unfortunate. We always feel sorry for businesses that fail. We sympathize with their shareholders and customers. The failure of these two banks is largely the result of some poor business decisions made by their management teams that exposed them to more risk than most banks in our country.
We are reaching out to you today because the media seems intent on trying to make these two bank failures a national crisis in the banking system and that hysteria seems to be causing concern by some customers.
For over 38 years, Rio Bank has been prudent in its lending practices by monitoring and maintaining strict policy limits in our loan portfolio. We lend to a wide range of industries and collateral types. This is a sensible practice for well-managed banks. On the deposit side of our bank, we are proud of the diversity in our nearly 24,000 accounts of which less than 2% exceed the current FDIC insured limit of $250,000. This core deposit base of Rio Bank remains a true strength of our organization.
Rio Bank just completed an examination by the FDIC and received a very clean examination report. Your bank is on solid ground and there is no reason for any customer of Rio Bank to be concerned about the safety and soundness of their bank. One thing about banks, we are very transparent about our financial conditions. At the end of each quarter, every bank provides a copy of our financial statement and our profit and loss statement to the public. We encourage all depositors to look at the financial statements of the banks that they deposit money in and
assure themselves that the bank they are using is in sound financial condition. This financial information is readily
available at:
Federal Financial Institutions Examination Council
Rio Bank has actually seen an increase in its number of customers during the past week. There seems to be a flight to safety and people see Rio Bank as the well-capitalized bank that it is. The holding company that owns Rio Bank has over $80 million dollars on deposit in Rio Bank and knows that money is safe.
America’s banking system is resilient and remains able to support the economy and communities they serve despite global pandemic, rising inflation, and an unprecedented increase in interest rates. Texas banks are among the strongest in the nation. If Texas was a nation, Texas would have the 9th largest economy in the world. That is why you see so many out of state banks opening offices in Texas.
Know that we, at Rio Bank, take our fiduciary responsibility to our customers very seriously. The business decisions we make are always putting prudence over profits. We are proud of our bank and the strong capital position that we hold. We maintain a strong liquidity position and we want to continue to maintain these sound banking practices not only today, but into the future.
Your Kind of Bank and Your Kind of Bankers.
Ford Sasser III Chief Executive Officer | Brian Humphreys President |
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