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Contact Us

Have questions about your account or want to learn more about Rio Bank? Contact us today and we’ll get you started on the path to simpler, more convenient banking.

Locations & HoursEmail Us

Call Us

Main Telephone

Toll Free Customer Service

Customer Service Hours 8:00 a.m. to 6:00 p.m., Monday - Friday

Telebanc 24 Hour Banking

Public Check Verification: 

Report a lost or Stolen Debit Card

Debit Card Fraud Detection Call Center*

*must provide Fraud number

Debit Card Activation or PIN Change

Email Us

Have a general question about banking at Rio Bank? Use the form below and you will receive a response within 24 hours. If submitting a request on a weekend or holiday, you will receive a response the next business day.


Please do not send any personal or sensitive information through this contact form via our website. For sensitive inquiries, please send us an Encrypted email.  By using this form, you acknowledge that you understand this warning and take responsibility for the information you send via this contact form.

Contact Form


Send Us an Encrypted Email

When should I use email encryption? Whenever you send sensitive or confidential data.



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