Rio Bank Debit Card
Fraud is a growing threat and a serious business. Certain countries and states may be excluded from POS signature transaction due to either fraud protection or to align with certain federal guidelines and restrictions. For your protection, only PIN-based transactions (no signatures) will be allowed using your card for certain transaction activity. If you're traveling or making a POS purchase at an excluded country or state, you may be blocked. Contact a personal banker at 956-631-7890 and request a Travel Notification to be placed on your debit card to allow signature-based transactions.
Free yourself from ATM Fees.
Rio Bank has partnered with Allpoint® to provide customers with Surcharge-free access to their cash at over 55,000 ATMs worldwide. Look for the green Allpoint logo on ATMs at participating locations.
Visit our Locations page to find an ATM near you.
Instant Issue Debit Cards
Need a debit card today? Visit us to get an instant issue debit card for your new or current checking account.
Premium text notifications are a new feature to our Fraud Monitoring*.
If our system detects suspicious activity on your card, you’ll receive a text message from short code 37268 with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction.
If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day – simple as that!
Cardholders are automatically enrolled. If we have your mobile phone number on file, you don’t have to do anything. It’s really that easy.
If you need to verify or update your mobile phone number give us a call at (956) 631-7890.
MasterCard® Automatic Billing Updater
MasterCard® Automatic Billing Updater Service will ensure your debit card information is always current for automated and recurring payments you have set up with participating merchants and service providers. Avoid the inconvenience of expired card information and late payments for:
Additional Safety Tips to Stay Secure
Security of your card and PIN number
To protect you and your card and avoid unauthorized use, remember these safety tips:
Refuse Telephone Inquiries
Report Theft or Loss Immediately